Team Coordinator

The Team Coordinator is a pivotal position within the Technical Documentation Quality Control Department. This role ensures smooth workflow management, effective use of resources, timely delivery of documentation, and efficient team operations in a dynamic environment.

• Media Creation: Photograph and record video instructions for product assembly and usage.

• Sample Logistics: Handle the receipt, organization, storage, and disposal of samples.

• Tracking: Maintain logs to track the movement and status of all product samples.

• Support for Writers: Help with the unpacking, organizing, and distribution of samples.

• Digital Archive: Manage a centralized file system for product-related media and documentation.

• Project Intake: Assess incoming projects and assign tasks accordingly.

• Tool Management: Use tools like SmartSheet to track projects.

• Scheduling: Ensure projects are completed on time and monitor task durations.

• Task Allocation: Coordinate workload among internal team members and external partners.

• Internal Liaison: Serve as the main contact point for coordination teams.

• External Communication: Relay project requirements and updates to external resources.

• Team Interfacing: Foster smooth interaction between internal and external collaborators.

• Invoice Review: Validate billing from external agencies.

• Leave & Schedule Tracking: Manage records for team WFH, SL, and AL.

• Expense Management: Input and manage receipts and internal costs.

• Performance Reporting: Generate weekly and monthly performance summaries.

• Team Engagement: Organize team-building events and assist with meetings.

• Ad Hoc Duties: Address general team support needs and participate in client discussions.

• Prioritize tasks and manage multiple projects simultaneously.

• Encourage innovation, teamwork, and uphold team values and culture.

• Share expertise and mentor junior staff.

• Support overall team goals with reliability and accountability.

• Secondary school diploma or higher.

• At least 1 year in a project coordination or equivalent role.

• Excellent English communication skills.

• Having a good sense for photography is a big advantage for this role.

• Physically able to handle packages (up to 10-15 kg).

• Highly organized, detail-oriented, and proactive.

• Capable of logical thinking and problem-solving.

• Effective in both independent and team settings.

• Integrity, responsibility, adaptability, and a team-first attitude are essential.

Information :

• Company : Impala Services
• Position : Team Coordinator
• Location : Kwun Tong, Kowloon Peninsula
• Country : HK