Technical Support Engineer

Job responsibilities:

• Hotline support for technical enquiries with professional manners

• Handle goods returns process

• Support, analyze and solve technical enquiries & problems for internal/external parties

• Maintain strong working relationships with internal teams such as Sales, Engineering, Service, Marketing etc.

• Manage cases via BFO systems 

Requirements:

• Higher Diploma or above in Electrical Engineering

• 2 - 3 years of working experience is preferred

• Good communication skills & good telephone manner

• Customer-oriented & self-motivated and a good team player

• Product knowledge of ACB, MCCB, PLC or BMS

• Good command in English, Cantonese & Mandarin

• Good PC skills including Word, Excel, PowerPoint

What we offer:

• Double pay

• Medical and dental benefits (including spouse and children)

• 15 days annual leave and additional 1 day of birthday leave

• On-the-job Training

• Positive & supportive working environment

We offer attractive remuneration package to the successful candidates. Interested parties please submit your application with your full resume and expected salary.

(Personal data collected will be used for recruitment purpose only) 

Applications will be kept confidential and used for recruitment purpose only. The Company will retain the applications for a maximum period of six months and may refer suitable applicants to other vacancies within the Group.

Information :

• Company : Schneider Electric
• Position : Technical Support Engineer
• Location : Quarry Bay, Hong Kong Island
• Country : HK