Customer Services Executive

Key Responsibilities

• Handle customer inquiries through inbound calls and make outbound calls (warm calls) to welcome customers with relevant content.
• Work with team members to achieve overall CS performance and daily targets.
• Provide quality service and assistance to customers and handle complaints professionally.
• Identify opportunities to retain customers during interactions.

Requirements:

• Diploma or above with 1 year of working experience in a call center and customer service relevant experience is highly preferred.
• Able to work under pressure, independently, and have good communication skills.
• Excellent command of English, Cantonese, and Mandarin.
• Fresh graduates are welcome.

Immediate availability or short notice is preferred All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security. Full-time

Information :

• Company : Salesworks HK Limited
• Position : Customer Services Executive
• Location : Hong Kong
• Country : HK