Operation Support Officer

Your Role:

• Support office administrative functions, such as office facility management and IT request arrangement
• Monitor transaction tracking and follow up License Management
• Review progress of procedures / workflows to ensure compliance control
• Manage and oversee compensation administration, including sales commission calculation & validation, data processing, and structure review
• Identify common issues and make recommendations to management for continuous improvement of the customer service
• Prepare analytical reports and statistical modeling for management review
• Handle daily and monthly reports
• Perform ad hoc projects / tasks as required

Requirements:

• Form 5 / DSE Graduate or above with a minimum of 3 years experience in office administration
• Solid experience in data handling and analysis will be an advantage
• Good command in spoken and written English and Chinese
• Proficiency in MS Office applications, strong Excel skills will be advantageous
• Sensitive to figures and accuracy
• Independent and interpersonal communication skills with ability to initiate and drive changes across all levels
• Critical thinker with innovative problem-solving skills
• Meticulous attention to details

Information :

• Company : PCCW Global
• Position : Operation Support Officer
• Location : Hong Kong
• Country : HK