Facilities Officer (Wong Chuk Hang)

About JLL -

Were JLL. Were a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If youre looking to step up your career, JLL is the perfect professional home. With us, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youll also make long-lasting professional connections and be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

What this job involves:

Facilities Operations

• Assist and monitor building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
• Monitor the Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure. Liaise on any outstanding Work Orders.
• Recommend continuous quality improvement practices across your site, ensuring initiatives are shared across all sites
• Ensure consistency of regional policies & procedures with constant updating of as required
• Implement, comply with and audit all internal management systems, for quality assurance
• Assist the Management Team with the coordination of Churn and other relocations activities

Customer Service / Client Relationships

• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage clients expectations ensuring that the service levels are maintained.

Reporting

• Assist in the budgeting process as required
• Provide input as required into the Monthly Report to client
• Active involvement in the monitoring and achieving the required Key Performance Indicators

Sound like you? To apply you will have:

• Diploma / Degree in Facilities Management / Property Management or relevant disciplines
• A minimum of 2 years proven experience in facilities / Property management
• Able to respond appropriately to emergencies or urgent issues as they arise, managing and leading change to ensure minimum disruption to core activities and plan for future development in line with strategic business objectives
• Excellent communication and interpersonal skills with an ability to build rapport with team members and stakeholders
• Strong leadership, well-organised, multi-tasking and able to meet tight deadlines
• Knowledge of Occupational Safety requirements
• Good command of spoken and written English and Chinese. Fluent in Putonghua is an advantage

Job Type: Full-time

Schedule:

• Day shift
• Early shift
• Late shift
• Night shift

Work Location: In person

Information :

• Company : Jones Lang LaSalle Ltd
• Position : Facilities Officer (Wong Chuk Hang)
• Location : Wong Chuk Hang, Hong Kong Island
• Country : HK