Customer Services Officer
Job No.: 499573 Employment Type: Contract Departments: Customer Services Department Job Functions: Customer Service
Job Responsibilities:
The incumbent will be responsible for handling enquiries / feedback of customer and bank representatives and delivering quality customer service.
Job Requirements:
- Diploma or above (holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
- 3 years working experience in life insurance with solid customer relationship management experience
- Excellent customer-service mindset with effective interpersonal and communication skill
- Good team player, able to work independently and willing to work overtime
- Positive, attentive to details and good organizing skills
- Conversant with MS Word, Excel and Chinese Word Processing
- Proficient in spoken & written English and Chinese
- Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset
We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please apply with full resume including expected salary to: The Human Resources Department, BOC Group Life Assurance Company Limited, 13/F, 1111 Kings Road, Taikoo Shing, Hong Kong or e-mail to: hr@boclife.com.hk
(Data collected will be used for recruitment purpose only.)
Information :
- Company : BOC Group Life Assurance
- Position : Customer Services Officer
- Location : Hong Kong
- Country : HK
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Post Date : 2025-05-02 | Expired Date : 2025-06-01