Customer Service Officer

Job Descriptions

• Provide billing, invoicing, cashier and admission services to hospital patients and clients
• Follow up payment with clients, clinics, corporate and insurance companies
• Ensure customer satisfaction and provide professional customer support
• Maintaining a positive, empathetic and professional attitude toward customers at all times

Requirements

• Form 5 or above
• Prior experience in hospital, hotel, airline or insurance company preferred
• Experience in the area of billing and cashier would be an advantage
• Proficient in both spoken and written English and Chinese
• Customer-oriented with excellent communication and interpersonal skills
• Team player, and able to work independently and under pressure
• Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
• Able to work on shift duties

*Gleneagles always prioritizes staffs well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employers contributions including MPF equal to 8% of employees basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!

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行業 Industry

• 醫院 Hospital

工作種類 Job Category

• 醫院 / 醫療 / 醫藥 (一般支援) Hospital / Medical / Pharmaceutical (General Support)
• 醫院 / 醫療 / 醫藥 (其他) Hospital / Medical / Pharmaceutical (Others)
• 客戶服務 (客戶服務) Customer Service (Customer Service)
• 銷售 (銷售行政) Sales (Sales Administration)

工作地點 Location

• 黃竹坑 Wong Chuk Hang

學歷要求 Education

• 中五 / 香港中學會考 F.5 / HKCEE

Information :

• Company : Gleneagles Hospitals
• Position : Customer Service Officer
• Location : Wong Chuk Hang, Hong Kong Island
• Country : HK