Administrative Assistant

Job description

Our background: CYC is a technology company formed by bike and MTB enthusiasts. We have an ambitious vision to reinvent electric bike systems. Our team includes young and talented mechanical engineers, industrial designers, programmers, and operational staff. Our offices are located in Fo Tan and Science Park (HKSTP). We are an awardee of multiple international and local start-up competitions and are invested by previous DJI investors, including Brizan Capital, Hong Kong X technology fund (backed by Sequoia Capital) and CWB venture capital.

About our company: We have started our electric bike system development 10 years ago, and already developed several popular electric mountain bike motor systems which were exported to Europe and USA. We are now a mechatronic company focusing on hardware and software development and are developing electric bike motor drive systems, precision gearboxes, controller systems, sensors systems, electric bike frames, and other mobility devices. Currently, we have distributors in over 20 countries all over the world and need more talents in the industry.

https://www.cycmotor.com/

https://www.ebmx.com/

Administrative Assistant

I. Position Overview

We are seeking an experienced and multilingual Administrative Assistant. This position plays a crucial role in the companys day-to-day operations, assisting with various administrative tasks to ensure the efficient functioning of the office environment and the provision of high-quality customer service.

II. Key Responsibilities

Administrative Support

• Organize, file, and manage documents to ensure their integrity and traceability for easy access.

• Arrange meetings, including booking conference rooms, sending meeting notifications, preparing meeting materials, and taking meeting minutes to ensure smooth proceedings.

• Assist with logistical support such as office supply procurement, inventory management, and equipment maintenance to maintain a functional office environment.

Logistics and Shipping Management

• Follow up on order dispatch progress, maintain close communication with logistics providers to ensure timely and accurate delivery of goods to customers.

• Prepare and review shipping documents to ensure their accuracy and completeness, avoiding delays caused by documentation issues.

• Assist in handling logistics exceptions, coordinating timely solutions to minimize their impact on company operations.

III. Requirements

Educational Background

• Possess a diploma or higher-level education, with a solid foundation of professional knowledge to quickly learn and master new work skills and knowledge.

Language Skills

• Fluent in Cantonese for seamless communication with local customers and colleagues.

• Good command of English, with the ability to handle English documents and communicate with international clients.

• Standard Mandarin with clear pronunciation and accurate expression to meet the needs of internal company communication and cross-regional business interactions.

Work Experience

• Have experience in customer service, administration, or shipping, be familiar with relevant work processes and business standards, and be able to quickly adapt to the companys work pace and requirements.

Personal Qualities

• Have a strong team spirit, be able to collaborate closely with colleagues from different departments to complete tasks together, and create a positive work atmosphere.

• Be responsible for work, pay attention to details, and ensure the high-quality completion of various work tasks.

• Be a fast learner, able to quickly acquire new knowledge and skills to adapt to the development and changes of the companys business.

• Be careful and methodical in work, effectively avoiding mistakes and oversights to ensure the stable operation of the companys business.

Information :

• Company : CYC Motor Ltd
• Position : Administrative Assistant
• Location : Fo Tan, New Territories
• Country : HK