Account Manager

Responsibilities:

• Build strong and long-term client relationships

• Serve as a primary negotiator on all digital business and review key sales proposals in advance to ensure client goals are achieved

• Discuss with clients the service offerings and advertising strategies

• Build a strategic plan and well-defined pricing mechanism for prospective client

• Conduct digital research and lead generation for target partner pitches

• Brainstorm with the team for digital campaigns/programs for promotional partners across different platforms including social media and website

• Develop and generate non-traditional revenue and new sales initiatives

• Set objectives and monitor the performance through weekly meetings

• Manage client expectations, communicate concerns to clients attention, suggest potential solutions, and advise potential delivery delays

• Develop and maintain key performance metric reports that track efficacy, analyze campaign performance against established benchmarks, summarize key insights and recommend actions to improve

• Manage customer service across all social channels, email, and phone

• Manage and own relationships with external vendors and collaborate with internal teams

Requirements:

• BS/AB Marketing Management, BSBA Advertising Management or equivalent field

• Proven track record of successful closed deals

• Minimum of 4 years of proven account management experience in digital marketing / creative / advertising agency

• Understanding of industry trends, the latest social media marketing advancements, and relevant campaigns

• Strong interpersonal, relationship-building skills and experience in dealing with multiple stakeholders/business partners

• Experience in managing multiple projects with flawless execution

• Excellent negotiation and marketing skills

• Experienced in customer and market research 

Information :

• Company : The Beat Digital Group
• Position : Account Manager
• Location : Sheung Wan, Hong Kong Island
• Country : HK