Senior Relationship Support Officer - Hang Seng Bank (HK)

Job description Some careers have more impact than others.

If youre looking for a career where you can make a real impression, join Hang Seng and discover how valued youll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Commercial Banking - Business Banking

Hang Sengs Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.

We are currently seeking a high caliber professional to join our team as Senior Relationship Support Officer.

Principal responsibilities

• Assist in preparing credit proposals and following up related credit documentation
• Conduct regular and effective credit reviews, and monitor customers account performance to maintain a healthy loan portfolio
• Build and maintain good customer relationship, handle phone enquiries and provide quality after-sales support
• Compile periodic reports and performance statistics, and ensure good database maintenance for market analysis / research
• Provide sales support to the department

Requirements

• Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
• Good knowledge of credit analysis, with prior experiences in bills operations, credit system, credit approval and related documentation procedures preferred
• Strong self-motivation, with ability to communicate effectively and create connection with others
• Proficiency in both English and Chinese, with fluency in Putonghua preferred
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

Youll achieve more when you join Hang Seng Bank Limited. www.hangseng.com/careers https://www.linkedin.com/company/hang-seng-bank/ Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Issued by Hang Seng Bank Limited

Information :

• Company : Hang Seng Bank
• Position : Senior Relationship Support Officer - Hang Seng Bank (HK)
• Location : Hong Kong
• Country : HK