Front Desk Supervisor

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Front Desk Supervisor

General Information Press space or enter keys to toggle section visibility Country/Region

Hong Kong SAR Province/City Hong Kong SAR

Location Rosewood Hong Kong Department

Rooms - Front Office Job Type Full-time Permanent

Job Description Press space or enter keys to toggle section visibility Essential duties and responsibilities

Provide the highest standard of customer service, including check-in and check-out services, striving to go extra mile at all times

Maintain the Rosewood hand over log for the next shift, noting any services that are pending to ensure follow up and completion

Assist in maintaining a comprehensive, current and guest focused set of departmental; standards and procedures and oversees their implementationRequirementsHigher Diploma in Hospitality or Tourism management is an advantage

Minimum 1-3 years of relevant experience in a sizeable luxury hotel, with at least 2 years in similar capacity

Proficiency in English, Putonghua and Cantonese is essential

Proven managerial abilities in people management and decision making

High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills About Us

Press space or enter keys to toggle section visibility A culmination of the groups differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts®. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewoods high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays.

A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kongs numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewoods signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.

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Information :

  • Company : Rosewood Hotels
  • Position : Front Desk Supervisor
  • Location : Hong Kong
  • Country : HK

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Post Date : 2025-07-02 | Expired Date : 2025-08-01