External Relations Officer

The Urban Renewal Authority (“URA”) is tasked to undertake, encourage, promote and facilitate urban renewal of Hong Kong in accordance with the provisions of the Urban Renewal Authority Ordinance and the Urban Renewal Strategy published by the Government. The URA adopts a comprehensive and holistic approach by ways of its two core businesses i.e. redevelopment and rehabilitation, as well as preservation, revitalisation and retrofitting, for creating a sustainable and quality living environment for the people of Hong Kong. Responsibilities:

• To handle and respond to all public enquiries, requests and complaints received through hotline, website and incoming correspondences in accordance with the URAs performance pledge in an efficient and professional manner
• To assist in delivering timely and efficient media monitoring services on a daily basis
• To act as “Information Officer” in handling all public requests for personal data access and correction pursuant to the Personal Data (Privacy) Ordinance
• To provide logistical support to PR, publicity, promotion, marketing, public education and media events
• To assist in conducting media research

Requirements:

• Degree holder with 2 years work experience OR
• Completion of tertiary education with 3 years work experience OR
• Completion of secondary education with minimum 5 years work experience
• Proficiency in spoken and written English and Chinese (both Cantonese and Putonghua) is required
• Proficiency in hotline management and customer servicing with good communication skills

Closing Date for Application: 13 May 2025 How to Apply? Please click the "Apply" button. Full resume with present and expected salaries should be submitted via online application. All applications will be treated in the strictest confidence and information provided will be used for the consideration of applications. Applicants not invited for interview within four weeks from the closing date may consider their applications unsuccessful. Personal data provided by job applicantswill be treated in strict confidence and used strictly in accordance with our “Personal Information Collection Statement Pertaining to Recruitment" for recruitment purpose only. A copy of the Statement is available on our website and obtainable on request. Applicantsmay be consideredfor other suitable positions in the Authority and all personal data of unsuccessful applicants will be retained for a maximum of two years.

Information :

• Company : Urban Renewal Authority
• Position : External Relations Officer
• Location : Hong Kong
• Country : HK