Desktop Support Engineer

Adecco | Kwun Tong, Kowloon Peninsula | HK

Our client is a well known Chinese bank in Hong Kong, they are looking for a Desktop Support Engineer with configuration and troubleshoot support experience to their team.

  • Installing, configuring, and maintaining desktop hardware and software systems.
  • Diagnosing and rectifying issues related to hardware, software, and network functionality.
  • Offering technical assistance to users both remotely and on-site.
  • Preparing and configuring new computers and peripherals.
  • Supporting physical and virtual meeting arrangements, including platforms like VooV etc.
  • Ensuring secure and reliable system operations by deploying and managing antivirus and other solutions.
  • Conducting routine system updates, patches, and data backups.
  • Keeping records of hardware and software inventory.
  • Logging support activities and solutions in a ticketing system.
  • Contributing to IT projects as needed.
  • Minimum 2-3 years in desktop support or a similar capacity, preferably within a large-scale organization.
  • Proficient in Windows OS platforms.
  • Well-versed in Microsoft Office and other standard software tools.
  • Skilled in diagnosing and repairing hardware issues.
  • Competent in managing computer setups and configurations
  • Acquainted with networking protocols, such as TCP/IP, and fundamental networking concepts.
  • Experienced in configuring and troubleshooting virtual meeting tools.
  • Experienced in utilizing antivirus and other endpoint security systems.
  • Fluent in Cantonese is a must, and capable in Mandarin and English.
  • Excellent communication and interpersonal abilities.
  • Adept at working independently as well as collaboratively.
  • Strong problem-solving and analytical skills.
  • Proactive, customer-focused, and approachable with a service-oriented mindset.
  • Able to Overtime when necessary
  • Immediately available is preferred
  • Higher Diploma or above in Computer-related disciplines

Information :

  • Company : Adecco
  • Position : Desktop Support Engineer
  • Location : Kwun Tong, Kowloon Peninsula
  • Country : HK
Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 2025-06-18 | Expired Date : 2025-07-18

Recomendations Jobs