As the leading bank in Asia, DBS Consumer Banking Group is in a unique 職位 to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Participate in formulation, coordination and implementation of acquisition and usage strategies and programs to grow the profitability of debit cards. Plan, develop, implement and evaluate promotion programs, and business plans for set goals and business performances
Contribute to achieve business targets of card adoption and spending, customer engagement and awareness through defining strategies for product optimization, customer experience and sales promotions, execute and coordinating with both internal and external departments
Develop, grow and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner
Conduct market analysis in understanding customer behaviors and provide recommendations for follow-up actions
Manage and work closely with different sales channels to ensure progression to the assigned business targets
Propose new card products and marketing campaigns to increase market penetration and monitor program performance, report and evaluate program result
Ensure compliance with relevant regulatory requirements and internal policies
Lead and manage business operations, including but not limited to managing program budget planning, fulfillment, reconciliation and resolving customer complaints
Requirements
Degree holder preferably in Business Administration, Finance or Marketing discipline
5 years of working experience in banking, preferably in credit or debit cards
Attentive to details with excellent communication and interpersonal skills
Marketing experience especially in online marketing, interactive and social media exposure
Strong product management and number sensitive with good analytical skills
Excellent problem solving and analytical skills with creative and critical thinking
Good knowledge in compliances and regulatory requirements
Capable to work independently and able to lead cross-departmental working team to achieve outcomes
Good command of both written and spoken in English and Chinese
Benefits
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.
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