This role is part of the Solution Centre in our Information Technology (IMT) department who strive for continuous improvements so that we can provide you with a seamless experience with Cathay.
As a Solution Analyst, you play a key role in supporting and developing back‑office applications for subsidiaries. You contribute hands‑on technical expertise, drive incident resolution and help shape system enhancements that meet evolving business needs.
his role offers exposure to cross-functional projects, solution design, and enterprise technology standards - ideal for someone looking to deepen their technical capabilities and grow within a dynamic IT environment.
Key Responsibilities
Provide level 2 and level 3 incident support for subsidiaries’ back-office applications, including hands-on technical development, implementation and support
Communicate effectively with business users to manage expectations across daily operations, change requests and incident handling
Collaborate with cross-functional teams on workplace development, security enhancements and other technology projects
Oversee and conduct quality assurance on solution components to ensure compliance with requirements and organisational standards
Analyse requirements and evaluate solution options from a systems perspective
Perform ad hoc duties as assigned by the supervisor
Requirements
Minimum 6 years of IT experience with proven hands‑on application development and support exposure
Tertiary qualifications are essential
Proven ability to communicate professionally and effectively with business users
Experience or technical knowledge in SaaS applications and system integration
Strong analytical, problem-solving and decision‑making skills
Experience supporting HR‑related systems is preferred
Knowledge of API JSON, VB or SQL is beneficial
Experience in HR system development projects or knowledge of SAP SuccessFactors is an advantageStrong command of written and spoken English and Chinese
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
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工作資料:
公司名稱: Cathay Pacific
職位: Solution Analyst - Subsidiaries
工作地點: 香港
國家: HK
如何提交申請:
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