Senior Analyst / Analyst, CS & Operations

About Eddid Financial

Anchored in Hong Kong, Eddid Financial is an all-encompassing financial group centered around fintech and dedicated to integrating latest technologies into its enterprise DNA. The diversified businesses of Eddid Financial range from retail to institutional and include but are not limited to fintech, internet finance, wealth management, asset management, investment banking, and digital assets. Eddid Financial is committed to providing one-stop financial services and products to customers through high-quality investment solutions.

Members of the Group hold a variety of licenses and memberships across key financial markets. These include Hong Kong Securities and Futures Commission (SFC) regulated activities ("RA") licenses for types 1, 2, 3, 4, 5, 6, and 9; SEHK and HKCC participant (OTP-C broker number: 0974 and 0977), Insurance Broker Company license; Trust or Company Service Provider License in Hong Kong. Additionally, our fully owned U.S. broker-dealer subsidiary, Eddid Securities USA Inc., maintains approved membership with the Financial Industry Regulatory Authority (FINRA), the National Futures Association (NFA), the Securities Investor Protection Corporation (SIPC), and the Nasdaq Stock Market LLC (NQX), and is a registered with the U.S. Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC) in the United States. Our Singapore subsidiary, Eddid Financial Singapore Pte. Ltd., holds the Capital Markets Services License (License No.: CMS101839) issued by the Monetary Authority of Singapore (MAS).

With a view to catching up with our rapid expansion, we are sincerely hiring talents to join our Group.

Key elements of the job

• Handle phone and email inquiries from clients in a timely and professional manner
• Assist with client on-boarding, including document verification, KYC, CDD, and AML procedures
• Collaborate with the sales team to ensure a smooth client on-boarding process
• Provide support services to the Hong Kong, PRC & Overseas business units
• Assist with ad-hoc projects as assigned

The ideal candidate

• Bachelors or Associate Degree preferred
• Minimum of 2 years of operations and/or customer service experience in the financial industry
• Fluent in spoken and written English, Cantonese and Mandarin
• Strong communication, interpersonal, and problem-solving skills
• SFC Licensee for Type 1 & 2 is preferred
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Interest parties are welcome to send us your CV to ***********@eddid.com.hk .

All information received is for recruitment purpose, and will be destroyed after 6 months upon receiving.

*僅提供英文版本*

Information :

• Company : Eddid Financial Holdings
• Position : Senior Analyst / Analyst, CS & Operations
• Location : Hong Kong
• Country : HK