Retail Training Supervisor

Job Responsibilities:

• Design, implement, and update training programs tailored to the needs of retail staff and business objectives.

• Collaborate with the headquarters and local internal departments to identify training needs and align programs with business objectives.

• Conduct engaging and interactive training sessions in-store or at designated training facilities. 

• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. 

• Prepare regular reports on training outcomes and recommend improvements as needed. 

• Ensure all training programs based on retail business growth requirements to enhance team capabilities and build a talent pipeline.

• Partner with cross-functional departments to oversee training related project design, planning, promotion, implementation, and feedback analysis.

Requirements:

• Holder of a Higher Diploma / Associate Degree or above in any related disciplines

• At least 2 years of solid experience in store managerial or trainer roles

• Hands-on training experience in the Retail industry is a must

• Excellent communication, presentation, and interpersonal skills

• Strong organizational skills with attention to detail and time management

• Proficient in spoken and written Chinese (both Putonghua and Cantonese); fluency in English is advantageous.

• Strong command of MS Office tools, including Excel, Word, PowerPoint

• Immediately available is preferred

(Information collected will be treated in strict confidence and will be used for recruitment purpose only)

Information :

• Company : Pop Mart
• Position : Retail Training Supervisor
• Location : Tsim Sha Tsui, Kowloon Peninsula
• Country : HK