Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.  

About JLL -

Were JLL. Were a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

If youre looking to step up your career, JLL is the perfect professional home. With us, youll have a chance to innovate with the worlds leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youll also make long-lasting professional connections and be inspired by the best. Were focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! 

About the role:

An opening exists for a mature and professional Receptionist looking for an opportunity to join an award winning Investment Bank with offices located in Central and Tsim Sha Tsui. If you are someone who thrives in a busy environment, has an exceptional phone manner, high standards of personal presentation, and a positive attitude with the willingness to learn and grow with the business, then this is the right opportunity for you. 

As a Receptionist, you will play a pivotal role within the Guest Relations team. Reporting to the Hospitality Manager, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount. 

What this job involves:
•   Provide excellent customer service at all times 
•   Provide the highest standards of service delivery face to face, via telephone, and email communication 
•   Foster a friendly, proactive and productive manner towards customers 
•   Ensure all client requests and inquiries are actioned and answered promptly, accurately and in a professional manner 
•   Handle telephone switchboard, both internal and external 
•   Coordinate the efficient and accurate booking of meeting rooms via an EMS system. Collaborate with AV and Catering teams to satisfy additional meeting requirements
•   Provide daily support the Catering team and assist with event planning and coordination 
•   Adhere to procedures and processes while delivering to client expectations and anticipating client needs 
•   Maintain the general tidiness of the reception area and back office.
•   Liaise with Building Management Office and internal teams to ensure the Client floor is well maintained
•   Manage visitor pre-registration and also provide escorting services for any unregistered visitors
•   Ensure the upkeep of the Receptionist uniform and adhere to the established grooming standards 
•   Ad hoc duties as requested by management 

Sound like you? To apply you will have:
•   Desired experience in financial/investment bank services, 4 to 5 star hotel, or corporate reception/customer service role 

•   High level of attention to detail, particularly in a high volume and pressure environment 
•   Strong customer service and interpersonal skills 
•   Strong verbal and written communication skills in both English and Chinese 
•   Excellent personal presentation 
•   Ability to relate positively on an individual basis with a wide range of stakeholders, include but not limited to senior executives and professional staff 
•   Be a collaborative team player with the ability to work independently under matrix supervision

What you can expect from us

Were an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. Well offer you a competitive salary and benefits package.

With us, youll develop your strengths and enjoy a career full of varied experiences. We cant wait to see where your ambitions take you at JLL.

Apply today!

Location:

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***************@am.jll.com

. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us

Information :

• Company : JLL
• Position : Receptionist
• Location : Hong Kong
• Country : HK