Passenger Services Supervisor
Responsibilities
- Responsible for the smooth handling of daily operations.
- Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection.
- Closely monitor the passenger flow at check-in counter and counter setting checking.
- Provide On Job Training and counseling to staff.
- Perform staff grooming.
- Conduct briefings and debriefings to Passenger Services Officer / Service Leader.
- Monitor staff job performance, upkeep and maintain staff morale.
- Handle passengers complaint.
Requirements
- HKCEE / HKDSE or above
- Minimum 3 years experience and including 1 year at supervisory level in relevant field.
- Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference.
- Independent personality with excellent and leadership skill.
Please send your application to People Manager, Hong Kong Airport Services Ltd., 4/F., Cathay House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong or fax to 2928 3170 or email to recruitment@ has.com.hk
Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months.
Information :
- Company : Hong Kong Airport Services Limited
- Position : Passenger Services Supervisor
- Location : Lantau Island, Islands
- Country : HK
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com
Post Date : 2025-08-06 | Expired Date : 2025-09-05