Part-time - Membership Assistant II (CRM) at The Hong Kong Jockey Club

Job Description:

Latest Job Information from Company The Hong Kong Jockey Club as position Part-time - Membership Assistant II (CRM). If Job Vacancy Part-time - Membership Assistant II (CRM) in Wan Chai, Hong Kong Island matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from The Hong Kong Jockey Club as the position Part-time - Membership Assistant II (CRM) below matches your qualifications.

The Department

The Membership Strategy Department plays an essential role in providing co-ordination and administrative support, and amenities to the Club's 29,000 Members and their families.

Job Duties:

• Assist in MCRM cases logging, assigning and monitoring. The cases include Feedbacks, Incidents and Service Requests

• Respond to Members' enquiry submitted via email and App promptly and accurately, maintaining a high standard of professionalism.

• Maintain detailed records of Member's communication and follow ups in MCRM

• Collaborate with internal departments to ensure Members' enquiries are addressed effectively.

• Perform ad-hoc tasks assigned by Duty Managers

 Requirement:

• Form 6 or above

• A minimum of 2 years' working experience in the Customer Service or Hotel field is preferred

• Proficient in typing and composing emails in English and Chinese (Traditional)

• Strong written and communication skills in both English and Chinese

• Independent, self-motivated, organized and positive mindset

• Proficient in PC skills, including hands-on application of MS office such as MS Word, Excel and PowerPoint

Working Hours:

Must be able to work at least 2 days per week, from 9:30am to 6:30pm

Working Location:

Happy Valley Stand, Happy Valley Racecourse, Happy Valley

Hourly Pay:

$91.5/hour

Job Info:

• Company: The Hong Kong Jockey Club
• Position: Part-time - Membership Assistant II (CRM)
• Work Location: Wan Chai, Hong Kong Island
• Country: HK

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Part-time - Membership Assistant II (CRM) at the office Wan Chai, Hong Kong Island above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.