Lounge Host at Cathay Pacific

職位	Lounge Host
刊登日期	06 Jun 2026
已過期	06 Jul 2026
公司名稱	Cathay Pacific
地點	香港 \| HK
僱傭形式	Full Time

職位描述：

最新職位資訊來自 Cathay Pacific 職位為 Lounge Host. If the Lounge Host 職位空缺在香港符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 Cathay Pacific 職位為 Lounge Host 的職業機會適合您的專業資格。

Role Introduction

Reports to: Lounge Supervisor

As a Lounge Host, you will be at the forefront of delivering a warm, efficient and premium lounge experience for our customers.

You will ensure smooth lounge entry through accurate access verification, engage customers proactively at every touchpoint and provide thoughtful assistance throughout their visit.

With your service mindset and attention to detail, you will play a key role in creating a welcoming environment that reflects our commitment to exceptional customer experience.

Key Responsibilities

Deliver a warm and professional welcome to customers and verify lounge access to create a positive 第一頁 impression
Proactively engage customers, identify 第一頁‑time visits and provide clear guidance on lounge facilities and services
Build rapport and provide attentive, personalised assistance throughout the customer stay to enhance the lounge experience
Monitor customer satisfaction and respond promptly to enquiries, feedback, complaints and service requests
Work closely with the Lounge Supervisor and lounge team to deliver smooth, consistent and memorable experiences for premium customers
Support daily lounge operations, including start‑of‑shift preparation, stocking service counters and maintaining lounge presentation
Conduct regular checks of the lounge environment and support quality control activities to uphold service standards
Liaise closely with the food and beverage team to ensure seamless service flow and manage customer expectations effectively
Maintain up‑to‑date knowledge of food and beverage offerings, lounge amenities, service timings and special features to provide accurate information and recommendations
Operate lounge and airport systems in accordance with security, service and data confidentiality requirements

Requirements

Right to work in 香港
Minimum age of 18
High school graduate or above
At least 1 year of customer service experience, preferably in a hospitality or premium service environment
Strong interpersonal and communication skills with a service‑oriented mindset
Good command of spoken and written English, with Cantonese and Putonghua as an advantage
Genuine enthusiasm for customer service with a proactive and customer‑focused approach
Positive attitude with attention to detail, strong teamwork skills and ability to work under pressure
Willingness to represent the 公司名稱 professionally through appropriate grooming, attire and conduct
As the 職位 is a Safety‑Sensitive Role, you are required to pass a pre‑employment drug test in accordance with the HKCAD Guidance for Screening of Psychoactive Substances (CAD373), in addition to a medical assessment

Benefits

Work schedules to suit different lifestyles
World‑class training and structured career progression path
A safe and collaborative working environment which embraces a diverse and inclusive culture
Medical coverage & other flexible benefits
Discounted travel for you and your family
Flexible retirement scheme

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

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工作資料：

公司名稱: Cathay Pacific
職位: Lounge Host
工作地點: 香港
國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， Lounge Host at the office 香港以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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Lounge Host at Cathay Pacific

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