Clinic Operation Manager

Job Description:

1. Daily Operations Management 

   • Oversee the day-to-day operations of the clinic to ensure smooth and efficient workflows.

   • Monitor service quality to ensure compliance with healthcare standards and regulations.

2. Staff Management 

   • Recruit, train, and manage clinic staff to maintain a high-performing team.

   • Evaluate employee performance and develop tailored development plans.

3. Financial Oversight 

   • Monitor clinic revenue and expenses, implementing cost-control measures as needed.

4. Customer Service 

   • Ensure high-quality service for patients, addressing complaints and feedback promptly.

   • Build and maintain strong patient relationships to enhance satisfaction.

5. Marketing and Promotion 

   • Develop and execute marketing strategies to attract new patients and grow the clinics client base.

6. Compliance and Risk Management 

   • Ensure the clinic adheres to all relevant laws, regulations, and industry standards.

   • Assess risks and implement mitigation strategies to safeguard the clinic and its patients.

Requirements:

• Minimum of 5 years of management experience in the healthcare industry.

• Excellent communication and leadership skills.

• Strong understanding of healthcare operations and familiarity with relevant regulations.

• Proven problem-solving abilities and a proactive approach to challenges.

• Ability to work effectively in a fast-paced environment and manage multiple priorities.

• Good command of written and spoken English, Mandarin and Cantonese

Information :

• Company : SC Medical
• Position : Clinic Operation Manager
• Location : Tsim Sha Tsui, Kowloon Peninsula
• Country : HK