Client Intelligence & Retail Analytics Manager at Chanel, Inc.

職位	Client Intelligence & Retail Analytics Manager
刊登日期	02 Jul 2026
已過期	01 Aug 2026
公司名稱	Chanel, Inc.
地點	香港 \| HK
僱傭形式	Full Time

職位描述：

最新職位資訊來自 Chanel, Inc. 職位為 Client Intelligence & Retail Analytics Manager. If the Client Intelligence & Retail Analytics Manager 職位空缺在香港符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 Chanel, Inc. 職位為 Client Intelligence & Retail Analytics Manager 的職業機會適合您的專業資格。

About the role

The Manager, Retail & Client Insights is a strategic analytics role within the Fragrance & Beauty division, responsible for transforming retail and client data into actionable insights that drive business performance, client engagement, and lifetime value. The role sits at the intersection of analytics, business strategy, and omnichannel experience, partnering with cross‑functional teams to translate complex data into clear, decision‑ready insights.

Responsibilities

Lead end‑to‑end analysis on strategic retail and client topics, from problem framing to insight synthesis and presentation.
Generate actionable insights on boutique performance, client behaviors, customer satisfaction, and key initiatives (campaigns, events, new store openings).
Analyze omnichannel performance across retail, e‑commerce, CRM touchpoints, and client experiences to identify optimization opportunities.
Evaluate the effectiveness of CRM and loyalty programs, uncovering drivers of engagement, retention, and client value.
Translate complex analysis into clear narratives with business implications and recommended actions for stakeholders.
Support key business planning cycles (e.g., quarterly reviews, annual planning) with data‑driven insights, forecasts, and performance tracking.
Enhance analytics capabilities through collaboration with data teams, improving reporting tools, dashboards, and data quality.
Drive a culture of insight‑led decision‑making, ensuring analysis directly influences strategy and execution.

Qualifications

Bachelor’s degree in Business, Data Science, Business Analytics, or related disciplines.
5–8+ years of experience in analytics or insights roles within luxury, retail, beauty, FMCG, e‑commerce, or consumer‑driven industries.
Strong hands‑on analytical expertise, with experience in client lifecycle, retail, and omnichannel analytics.
Advanced SQL skills and ability to work with large, complex datasets independently.
Experience in analytical techniques such as segmentation, cohort analysis, driver analysis, and scenario modelling.
Proficiency in data visualization and storytelling tools (e.g., Power BI, advanced Excel) with strong presentation skills.
Familiarity with CRM data, digital analytics (e.g., Google Analytics), and loyalty programs is a strong advantage.
Strong business acumen with the ability to translate analysis into strategic recommendations.
Excellent stakeholder management and communication skills in a matrixed environment.
A proactive, curious, and detail‑oriented mindset, with a high standard of rigor and ownership.

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工作資料：

公司名稱: Chanel, Inc.
職位: Client Intelligence & Retail Analytics Manager
工作地點: 香港
國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， Client Intelligence & Retail Analytics Manager at the office 香港以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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Client Intelligence & Retail Analytics Manager at Chanel, Inc.

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