Assistant Quality Assurance Manager / Quality Assurance Manager

Responsibilities:

• Lead and mentor a team of QA testers, fostering a culture of quality and continuous improvement.

• Develop and implement comprehensive test plans and schedules for software projects / enhancements.

• Oversee execution of manual and automated tests to validate functionality, performance, and security.

• Manage defect tracking and resolution processes, ensuring timely communication with development teams.

• Collaborate with Business Analyst, system development team, and business stakeholders to define QA scope and objectives.

• Monitor and report on QA metrics, test progress, and product quality to leadership.

• Drive adoption of test automation tools and frameworks to improve efficiency and coverage.

• Continuously evaluate and improve QA processes, tools, and methodologies.

• Ensure proper documentation of test plans, test cases, scripts, and results for audit and compliance purposes.

• Master ATM certification process and execution.

Qualifications:

• Bachelors degree in Computer Science, Engineering, or related field.

• 10+ years of experience in software QA, with at least 4 years in a leadership role.

• Strong understanding of QA methodologies, tools, and processes.

• Solid experience with test automation tools (e.g., Selenium, Postman, Python … etc.).

• Knowledge of performance and security testing.

• Experience in testing of banking systems.

• Excellent analytical, organizational, and problem-solving skills.

• Strong communication and interpersonal abilities.

Company Introduction

As a bank consortium, JETCO currently has more than 30 member banks and connects around 3,000 ATMs in Hong Kong and Macau to provide convenient and reliable ATM services across both locations. JETCO ATM switching network also connects to multiple international ATM networks.

JETCO also offers a series of value-added services to member banks, such as payment gateway for e-Commerce and inter-bank cardless cash withdrawal service, to enable member banks to provide customers with innovative and high-quality services. 

In 2018, The Hong Kong Monetary Authority designated the relevant payment systems operated by JETCO for the processing of Hong Kong retail payment transactions as a designated retail payment system (“designated RPS”) pursuant to the Payment Systems and Stored Value Facilities Ordinance (“PSSVFO”). 

In 2019, JETCO launched JETCO APIX, the first open API exchange platform in Hong Kong. By riding on JETCO APIX, banks and other institution customers can interconnect with their business partners in various industries via API to co-develop innovative products and services for improving service quality and customer experience.

In 2022, JETCO CDI Portal for data consumers launched for supporting banks to easily onboard to Commercial Data Interchange (“CDI”), and JETCO has been named as a solution provider of CDI.  In 2023, JETCO CDI Portal has extended to support data providers to onboard to CDI.  Moreover, JETCO CDI APIs & value-added features for data consumers were launched. Coming will have more value-added features launching for both data consumers and data providers.

In July 2024, JETCO IADS Proxy Service launched for supporting banks to participate HKMAs Interbank Account Data Sharing (“IADS”) programme as the data consuming bank to retrieve their customers bank account data from other banks subject to customer consents.

In October 2024, JETCO has joined as the participant in Project Ensemble and has connected to Ensemble Sandbox, as well as completed PoC by partnering with banks to testify Payment-versus-Payment (“PvP”) and Delivery-versus-Payment (“DvP”) scenarios.

We offer competitive remuneration package and career prospects to the right candidate. Salary will be commensurate with qualifications and experience. Our attractive remuneration package includes 5-day work week, year-end bonus, discretionary performance bonus, group medical benefits, employers voluntary contributions to MPF, education allowance, staff well-being sponsorship, birthday leave, marriage leave, paternity leave, family care leave, group life and total & permanent disability insurance and group personal accident insurance, etc.

Interested candidates please send your full resume stating contact details, current and expected salary by clicking “Quick Apply”.

Personal data collected will be used for recruitment purpose only. We are an equal opportunity employer.

Information :

• Company : Joint Electronic Teller Services Limited (JETCO)
• Position : Assistant Quality Assurance Manager / Quality Assurance Manager
• Location : Kwun Tong, Kowloon Peninsula
• Country : HK