Assistant Manager, Network Development and Management at aia

職位	Assistant Manager, Network Development and Management
刊登日期	10 Aug 2026
已過期	09 Sep 2026
公司名稱	aia
地點	香港 \| HK
僱傭形式	Full Time

職位描述：

最新職位資訊來自 aia 職位為 Assistant Manager, Network Development and Management. If the Assistant Manager, Network Development and Management 職位空缺在香港符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 aia 職位為 Assistant Manager, Network Development and Management 的職業機會適合您的專業資格。

FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible to assist in establishing the strategy, creation, direction and evolution of the provider network. The incumbent will liaise with providers and conduct ongoing evaluation of network performance so as to ensure a complete, stable, accessible well-regarded and high-quality delivery system.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer 第一頁 mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities

Setup and maintain provider network:
Initiate and maintain network provider for health services.
Administer credentialing process and operation of network provider.
Establish working procedure and identify control process for compliance to service standards.
Accomplish the requirement for panel network to perform eligibility check and EDI claims submission for accuracy and efficiency.
Conduct briefing/training to internal staff.
Attend panel meeting / facility visits for ensuring accuracy in panel system setup and administration.
Setup and maintain network provider data in system for eligibility check, provider information display, prior authorization and claims processing.
Review system performance and identify areas for technical support team to monitor for stability.
Execute manual support for maintaining customer satisfaction during system stoppage or slow response due to technical issue.
Review network provider quality:
Review on network provider to identify areas for improvement.
Provide recommendations to network providers after investigation of reported servicing issue.
Monitor network providers’ performance within the established service standard.
Conduct regular meeting with Panel Network for utilization review and service excellence.
Identify problems which affect the Network and proactively communicate with management.
Maintenance on business services:
Coordinates with different teams to maintain the service standard to our clients.
Assist on the business renewal and support on RFP/ tender requirement
Assist on individual product design requirement
Manages the service arrangement for health talks, check-up or onsite biometric assessment to clients
Other duties and responsibilities:
Assist to coordinate health care related services for enhancing customer satisfaction.
Participate in projects relating to service enhancement or new business initiatives arise.
You are required to obtain relevant license if your job involves in regulated activities
Other duties and responsibilities as assigned by supervisor.

Minimum Job Requirements

University Degree in Business Studies, Health Administration or relevant disciplines.
Minimum 6-8 years relevant experience with at least 5 years in healthcare industry.
Registered nurse is preferred.
Customer service and presentation experience required.
Strong business communication, analytical, problem solving, documentation and organizational skills.
Knowledge of Healthcare billing and medical terminology.
Strong business analytical, documentation and organizational skills.
Proficient in both spoken and written Chinese and English.
Strong communication and negotiation skills.
The incumbent is required to obtain relevant license if the job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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工作資料：

公司名稱: aia
職位: Assistant Manager, Network Development and Management
工作地點: 香港
國家: HK

如何提交申請：

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