Assistant Manager, Future Travel Experience

Job Description - Assistant Manager, Future Travel Experience (250515)

Responsibilities:

• Lead and deliver innovative projects, such as:

  • Digital Wallet implementation for document sharing with Express Bag Drop and other parties

  • Automated visa checks to enhance self-service experience

  • Integration with Immigration to extend Flight Token experience for departure and arrival e-Channel

  • Extension of Total Airport Management at Integrated Airport Control Center

• Manage the full project lifecycle, including solution exploration, requirement gathering, design, and implementation

• Collaborate with internal and external stakeholders - including airlines, service providers, technology partners, legal and regulatory bodies to refine new initiatives and ensure alignment with security, risk, legal, and technical requirements

• Prepare documentation to support funding approvals

• Monitor project budgets and expenditures to ensure financial compliance

• Implement post-commissioning enhancements and innovative solutions

• Foster an innovative culture within the team

Requirements:

• Degree holder in Information Technology, Aviation Management and Business or any related disciplines

• Minimum 6 years of relevant experience in business/operations management and technology-driven performance improvement, with a proven track record in business transformation or integration projects

• Solid technical knowledge in IT systems and infrastructure

• Knowledge on global standards on Digital Wallets for travel is an advantage

• Strong analytical, problem-solving, and organizational skills, with project management experience as an advantage

• Excellent leadership, interpersonal, communication, and negotiation skills

• Open-minded, creative, critical thinker with an entrepreneurial thinker

• Excellent command of both written and spoken English & Chinese (i.e. Cantonese & Putonghua)

• Skilled in MS Office applications, particularly PowerPoint, Excel and Power BI

: 2025-08-18 

: 2025-08-31

Information :

• Company : Hong Kong International Airport
• Position : Assistant Manager, Future Travel Experience
• Location : Chek Lap Kok, Islands
• Country : HK