最新職位資訊來自 China CITIC Bank International Limited 職位為 Assistant Manager, Digital Channel Management, inMotion. If the Assistant Manager, Digital Channel Management, inMotion 職位空缺在 香港 符合您的資格,請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。
Perform digital channel maintenance and digital branch operations work, including:
Coordinate with frontline and adhere to anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
Review reported customer issues faced by frontline with regards to digital channel systems, and follow up with relevant IT to perform root cause analysis and UAT for solution fix.
Support investigations and digital footprint due diligence on suspcious transactions as per requested by Fraud team.
Review online submitted enquiries or feedback related to digital channels and provide prompt response on behalf of the bank.
Coordinate with marketing, corporate communiaction or other internal stakeholders to update/maintain digital channel notices/annoucements/security tips/TnC on website or apps.
Prepare MIS reporting for regulatory survey and reporting at request.
Support on digital banking channel release deployment, work with IT and users closely on preparing system/mobile app release, arrange user verification and perform health check to ensure system stability (weekend support is required occasionally during system maintainence period).
Execute UAT or regression tests for new enhancements on digital channel to ensure system and functionality stability.
Assist to conduct regular review on operating procedures to ensure they comply with latset bank's guidelines and regulations.
Undertake tasks assigned by line manager and department head in relation to the digital banking project / service / operations / implementation.
Requirements
Degree holder in Business, Information Technology, Project Management or related disciplines is preferred
Lower qualification applicant with extensive banking product knowledge or project management would also be considered
Fluency in English and Mandarin Chinese (both written and spoken) is preferred
Minimum 4 years' solid experience in project management and operations management, preferably gained from banking sector
With relevant professional qualification is an advantage
Knowledge in retail banking products; and digital banking operations and services
Understand industry and market developments relating to own function
Understand how the Bank’s range of products/ services relate to its business strategies
For more details about career opportunities with the Bank, please visit our website Please apply with full resume stating current and expected salaries.
Personal data collected will be used for recruitment related purposes only. Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. However, applicants may be considered for other suitable 職位s within the Group for a period of not more than 2 years. Personal data will be destroyed at any time after 3 months.
China CITIC Bank International is committed to being an equal opportunities employer and intends to provide a work environment free of unlawful discrimination or harassment. All employment decisions will be made in a non-discriminatory manner.
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工作資料:
公司名稱: China CITIC Bank International Limited
職位: Assistant Manager, Digital Channel Management, inMotion
工作地點: 香港
國家: HK
如何提交申請:
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