IT Service Delivery Manager (Aviation) - 90K
Hays Recruitment |
Hong Kong |
HK
Your New Company
Our client, a global leader in technology services, is seeking a Service Delivery Manager (Aviation) to oversee and optimize the delivery of SAP application services, ensuring seamless operations and alignment with business objectives.
Your New Role
- Oversee end-to-end SAP service delivery (ECC, S/4HANA, BW, Fiori), ensuring SLAs and KPIs are met.
- Act as the primary contact for business units, aligning IT services with organizational needs.
- Manage vendors, AMS providers, and conduct regular performance reviews.
- Drive automation, cost optimization, and standardization across SAP operations.
- Support SAP projects and upgrades while ensuring compliance with policies and regulations.
- 8+ years of SAP service delivery experience with strong knowledge of SAP modules (FI/CO, MM, SD, HCM).
- Expertise in ITIL frameworks, service management tools (e.g., ServiceNow), and SLA governance.
- Proven vendor management skills and experience with SAP S/4HANA migration or implementation.
- Excellent leadership, communication, and stakeholder management abilities.
- Familiarity with Agile/DevOps methodologies and a continuous improvement mindset.
What You Need to Do Now
Apply now and send your CV to *********@hays.com.hk, or call Cherry Ho at +852 2230 7493 for a confidential discussion.
Information :
- Company : Hays Recruitment
- Position : IT Service Delivery Manager (Aviation) - 90K
- Location : Hong Kong
- Country : HK
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Post Date : 2025-07-17 | Expired Date : 2025-08-16