FX Japanese Manager (Sales / Customer Service)

Our client is a Financial Technology company, and they are now looking for a CS Manager for their system operation and CS team.

Responsibilities

・Supervise Customer Success Team (responsible for customer support services), CS team in APAC and have 6 to 8 teammates

・Perform remittance support, email & live chat support (no need phone call)

・Support Japanese clients account opening (KYC)

・Use the internal system to carry out the deposit/withdrawal process

・Providing training and support to team members

Experience Requirements

• Experience in team management

• Proficient in MS Office

• Native level in Japanese, native Japanese welcome

• Experience in finance/system/fintech is an advantage

Education Requirements

Bachelors degree or above

Financial Services, Fintech, KYC

If youre interested in this role, please click send email to *******@adecco.com or to apply the position via Adecco website with your CV. For any further discussion on this role, please contact +852 2899 6156.

Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

Information :

• Company : Adecco
• Position : FX Japanese Manager (Sales / Customer Service)
• Location : Tsim Sha Tsui, Kowloon Peninsula
• Country : HK