Customer Service Officer - Fulfillment Logistics

Are you ready to take on an exciting challenge in the dynamic world of logistics? Join our clients team and play a crucial role in managing logistics operations for diverse industries. This position offers an excellent opportunity for growth and development in a fast-paced environment, perfect for those with a passion for problem-solving and a drive to excel in customer service.

• Order Management: Handle, manage, and follow up on daily orders, ensuring smooth operations and client satisfaction.

• Stakeholder Coordination: Maintain effective communication with clients, related parties, and internal departments to ensure seamless logistics operations.

• Problem Resolution: Analyze findings and proactively address problem shipments, showcasing your analytical and problem-solving skills.

• Project Management: Oversee timely project plans, demonstrating your ability to manage multiple tasks efficiently.

• Documentation: Prepare and update essential documents and reports, contributing to the teams operational efficiency.

• Business Development: Build partnerships with various parties and identify new business opportunities, helping the company grow.

• Process Improvement: Provide analytical data and information to enhance processes and workflows, collaborating with the Manager and Head of Department.

• Educational Background: A degree in Supply Chain Management, Logistics, or related disciplines is preferred, showcasing your relevant knowledge base.

• Industry Experience: While 2 years of related working experience in the logistics field is ideal, candidates with no prior experience are welcomed to apply. We value potential and a willingness to learn.

• Logistics Knowledge: Extensive knowledge in logistics and freight is beneficial, but were also open to those eager to develop their expertise in this field.

• Technical Skills: Experience with warehouse management systems is a plus, but not mandatory. Were looking for individuals ready to learn and adapt to new technologies.

• Personal Qualities: A positive attitude, maturity, and attention to detail are essential for success in this role.

• Communication Skills: Strong written and verbal communication skills are crucial, as youll be working collaboratively in a cross-functional environment.

• Growth Mindset: Were seeking individuals who are initiative-driven and eager to grow with the company.

• Language Proficiency: Proficiency in both written and spoken English and Chinese is required to effectively communicate with diverse stakeholders and manage international logistics operations.

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from individuals with diverse backgrounds and experiences who are passionate about graphic design and eager to contribute to a dynamic team.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

For more information, please contact us via +852 64650148.

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Information :

• Company : Smarthire by SEEK
• Position : Customer Service Officer - Fulfillment Logistics
• Location : Kwai Tsing Distr., New Territories
• Country : HK