Assistant Guest Relations Officer
Gleneagles Hospitals |
Hong Kong |
HK
Job Descriptions
- Greeting customers and handling enquiries in a professional manner
- Handling feedbacks and complaints occasionally
- Responsible and familiar with front desk/concierge duties
- Assist and escort visitors and patients frequently
- Assist in promoting service excellence culture
- Serving both internal and external customers proactively
- Additional task assigned by supervisor
Requirements
- F.5 or above
- Preferably in retail or hospitality experience
- Customer-oriented with strong communication skills
- Good knowledge of computer skill, proficiency with Microsoft Word, Excel and Email system
- Proficient in spoken English, Cantonese and Putonghua
- Enthusiastic, positive, people-oriented and pleasant personality
- A good team player, able to work independently and under pressure
*Gleneagles always prioritizes staffs well-being and work-life balance. Join us now to enjoy our enhanced leave package with Family Care Leave, Birthday Leave, etc! We also offers Voluntary Provident Fund Scheme - employers contributions including MPF equal to 8% of employees basic salary, with no cap. Join us and let us be your long-term partner through your journey of career development!
Information :
- Company : Gleneagles Hospitals
- Position : Assistant Guest Relations Officer
- Location : Hong Kong
- Country : HK
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Post Date : 2025-06-01 | Expired Date : 2025-07-01