The Upper House - Events Manager

Here at The Upper House, we dont do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.

With a dynamic culture and an open door for your feedback, youre not just filling a role — youre owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.

Ready to join us at The Upper House?

The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kongs bright lights from above Admiraltys Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey creates a timeless serenity that flows through the different rooms of our House.

Job Overview

This role manages a team to create unique and exceptional memories for our guests. We are committed to providing personalized and delightful services through anticipating and fulfilling our guests needs. Those who are genuinely passionate about interacting with people, have an ability to establish connections with warmth and an engaging personality will enjoy this role.

Key Responsibilities

Welcome to the core of what being a Events Manager is all about!

Heres the quick lowdown on what youll do day-to-day:

• Manage, execute events and ensure events in all TUH venues are serviced properly and in a timely manner

• Maintain Events Portal Calendar and master Opera system to ensure information are up-to-date

• Develop, organize and maintain events guest database which includes information such as event contact list, industry breakdown etc.

• Ensure timely response on all incoming enquiries and leads with tracing system

• Devise an efficient working system on holding and releasing dates held by clients

Requirements

Heres exactly what you need to excel in this role:

The Non-Negotiables (Must-Haves):

• Degree holder or above in Sales/Marketing or Hotel Management or relevant discipline

• Minimum 5 years Events/Catering experience with good understand in Food and Beverage; hotel experience preferred

• Minimum 3 years at supervisory level

• Good communications skills with ability to build rapport

• Fluent command of English and Chinese

• Candidate with less experience will be considered as Assistant Events Manager

The Cherries on Top (Nice-to-Haves):

• Very flexible and able to adapt to changing environments and Management demands

Weve kept it short and sweet - just the essentials youll need.

What Were Looking For: The Soul Behind the Skillset

Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, were eager to meet you.

1. Adaptable Thinkers: Youre not just open to change; you thrive on it. The dynamic nature of our environment energizes you.

2. Feedback Enthusiasts: You value open communication and arent afraid to give or receive feedback to help us all grow together.

3. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.

Pause for a second before you hit apply. Do these values align with your own? Is this the team youve been wanting to join? If your answer is a clear YES, were excited to get to know you better.

Benefits

For Every Member of Our Family:

• Enjoy COMPLIMENTARY room nights at all of our hotels bcause, who doesnt love to travel?

• Join our wellness programme to elevate your mental and physical wellbeing!

• Enjoy discounts at our restaurants, bars, and spa -- at all locations!

• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!

We offer attractive benefits and excellent career development opportunities to our team members.

Want to be one of us? Please send us your CV.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.

Swire Properties Hotel Management Limited

Information :

• Company : Swire Hotels
• Position : The Upper House - Events Manager
• Location : Central and Western Distr., Hong Kong Island
• Country : HK