Checkout.com is looking for a dynamic and proactive Implementation Engineer to provide merchants and business partners with world-class technical support during implementation. The core purpose is to reduce friction in the integration process to achieve a successful and efficient integration. You will play a critical role in maintaining the trust of customers, ensuring that technical queries arising during the implementation are answered and escalated when required. Working directly with customer technical teams to resolve issues, you will collaborate with internal stakeholders across Technology and Business to contribute to Checkout.com’s 職位 as a leading online payment solutions provider. The ideal candidate must be customer-driven, tech-savvy, with proven problem-solving abilities and eager to join a dynamic, agile, and fast-growing environment.
How You’ll Make An Impact
Provide technical support to merchants during their implementation of Checkout.com payment processing technology
Answer all merchants’ integration related questions, including configuration, debugging, documentation, testing, go-live support, and post-live support
Collaborate with internal teams such as Sales Engineer, Technical Account Manager, Merchant Configuration, Sales, Account Managers, and Merchant Care to resolve issues during customer trials, integrations, or post-implementation support
Interact with Product teams to pinpoint improvement ideas
Advise Manager on issues which impact customer satisfaction and provide recommendations for appropriate actions
Ability to multitask with multiple projects and integrations of customers
Maintain/update existing libraries/plugins used in integrations
About You
3 years of development or technical support experience in a Tech/FinTech 公司名稱
Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology) is desirable or equivalent practical experience in internet technologies and technical processes
Understanding of API, REST, webhooks and logs is required
Strong coding skills in at least one of these languages: Java, JavaScript, PHP, Python, Go, C#
Excellent communication skills, ability to build and maintain strong relationships with internal and external parties
Ability to work in a customer-focused and target-driven environment
Good in speaking and writing in English, Cantonese and Mandarin
Nice To Have
Payments industry exposure with an understanding of the related rules and regulations and payments schemes as well as security protocols related to payments
Understanding of end-to-end payment flow
Experience with 3DS, Network Tokenisation, Apple/Google Pay, or fraud‑risk engines
Familiarity with PSD2/PSD3/PSR, FCA, ISO-8583
Experience with Node.js, React is a plus
Knowledge in iOS/Android is a plus
Former engineering, developer, or product background
We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition meets opportunity and growth is in your hands. We work as one team and back each other to succeed. If you’re ready to grow and make a difference, you’ll be right at 主頁 here. If you need any accommodations during the application process or working environment, please let us know in your application or speak with your recruiter.
Life at Checkout.com: Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram. #J-18808-Ljbffr
工作資料:
公司名稱: Checkout.com
職位: Specialist, Implementation Engineering
工作地點: 香港
國家: HK
如何提交申請:
在閱讀並了解職位資料中說明的入職標準及最低資格要求後, Specialist, Implementation Engineering at the office 香港 以上,請立即準備好求職信、履歷表(CV)、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。
詳情: At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people’s lives, but to better the communities and...
詳情: OverviewThe F&A team comprises multiple functions from Financials Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury and Operations. Together, the team optim...
詳情: Ultima Markets in 香港 is seeking a detail-oriented professional to manage employee claims and maintain filing systems. The ideal candidate will possess a diploma in Business Administration or Hu...
詳情: Pathos Consultancy Limited in 香港 is seeking a Project Manager to lead end-to-end project lifecycle management. The ideal candidate will have a Bachelor’s degree and 5–8 years of experience in p...
詳情: Contract Project Manager - MPF Operations Support MPF/ORSO operational tasks.Coordinate and manage assigned projects related to MPF and ORSO operations.Analyze workflows and identify operational ineff...