Quality Assurance (QA) Manager

Logistics and Supply Chain MultiTech R&D Centre Limited (LSCM) is established with funding support from the Innovation and Technology Commission of the Hong Kong SAR Government. The Centre aims to strengthen collaborative applied research activities between the industry and research organizations.

For more information regarding the LSCM R&D Centre, please visit our web site: http://www.lscm.hk.

If you are looking for an opportunity where you can fully apply your experience and knowledge to contribute to the organization, it is a good chance for you to join us!

Due to expansion, we are seeking a high caliber professional to join our team!

Quality Assurance (QA) Manager

Position Overview:

As our QA Manager, you will champion product excellence by ensuring our products and solutions consistently meet the highest quality standards for our customers. This high-visibility role requires close collaboration with executive leadership, development teams, and key stakeholders to assess, improve, and drive quality initiatives across our portfolio.

Responsibilities:

Quality Strategy & Implementation

·        Establish and enforce industry-standard quality practices across product and solution development teams

·        Develop comprehensive QA frameworks including test environments, test cases, test plans, and quality metrics

·        Design and implement quality measurement systems to track product quality and customer feedback

Testing Leadership

·        Plan and oversee QA and Pre-UAT testing execution, including test report generation

·        Provide quality sign-off for product/solution releases

·        Implement continuous improvement initiatives based on test results and quality metrics

Stakeholder Engagement & Problem Resolution

·        Collaborate cross-functionally with Customer Experience, Product, Engineering, and Sales teams

·        Investigate and resolve customer-impacting quality issues through root cause analysis

·        Drive quality improvement initiatives across development and QA organizations

Organizational Leadership

·        Serve as the primary quality advocate across the organization

·        Regularly communicate quality progress and initiatives to stakeholders

·        Partner with Engineering leadership to embed quality in development processes

Requirements:

Education & Experience

·        Bachelors degree or higher in Computer Science, IT, Engineering or related field

·        10+ years of QA leadership experience in software product development

·        Proven track record of delivering high-quality software solutions to customers

Technical Expertise

·        Deep understanding of modern SDLC and QA methodologies

·        Experience with Agile frameworks (Scaled agile framework, Kanban) and DevOps practices

·        Knowledge of CI/CD pipelines and automated testing frameworks

·        Familiarity with quality standards (ISO 9001, IEC 12207, GB/T 8566) preferred

Tools & Platforms

·        Proficiency with QA and development tools (JIRA, GitLab, SVN)

·        Experience with cloud computing and internet deployment architectures

·        Knowledge of database systems and web technologies (advantageous)

Professional Skills

·        Exceptional communication and stakeholder management abilities

·        Strong analytical and problem-solving capabilities

·        Ability to drive organizational change and quality culture

·        Experience in managing third-party vendors is preferred

Additional Preferences

·        Good command of English and Chinese (Cantonese & Mandarin)

·        Immediate availability preferred

·        Background in data analytics or machine learning (beneficial but not required)

We offer attractive remuneration package, a 5-day work week, group medical insurance coverage and a 2-year renewable contract to the right candidate.

Interested parties please send your application letter and resume with stating your availability, current and expected salary by clicking “Apply Now” button.

LSCM is an equal opportunity employer. We welcome applications from all qualified candidates and accept job applications in alternative formats to accommodate diverse needs. The most suitable candidate is selected irrespective of the applicants gender, age, marital status, religious or creed, race, nationality, disability and employment status.

All information received will be kept in strict confidence and will be treated only for employment-related purposes. We will retain the personal data of unsuccessful applicants for future recruitment purpose for a maximum period of 2 years.

Information :

• Company : Logistics and Supply Chain MultiTech R&D Centre Limited
• Position : Quality Assurance (QA) Manager
• Location : Cyberport, Hong Kong Island
• Country : HK