We are currently seeking a high calibre professional to join our team as a Manager, Data and Analytics.
In this role you will:
Impact on the Business
Implement outcome of business analytics and develop effective personal and relevant commu-nications to support business strategies
Provide comprehensive innovative and analytical solutions capitalizing advanced data and ana-lytics capabilities and communication toolkits.
Optimize and craft personal and relevant com-munications through targeting/offers and indus-trialized processes.
Support to enable point-in-time personalized and relevant dialogues with customers
Support to enhance operational effectiveness leveraging the advanced technologies and communication toolkit.
Champion customer experience as the forefront in customer communications.
Leadership & Teamwork
Support to drive customer-centric leads perfor-mance with test and learn culture embedded to de-liver commercial outcomes
Deploy advanced communication toolkits to design and deliver personal and relevant communications
Collaborate across all Tribes to embed data-driven insights and business decisions.
Actively participate and enable key initiatives from global and regional Data & Analytics leadership.
Operational Effectiveness & Control:
Execute industrialized processes to serve busi-ness analytics and customer communications.
Adopt tools to optimize resource vs activities.
Adopt best practices and standards of analytics and communications.
Align governance and controls towards Group's standards in a progressive approach.
To be successful you will need:
Minimum 6 years' experience in one or multiple skills in business analytics or contact and communication design and operation in the financial or digital domains. Or similar experience in analytics consulting or managing digital products.
Proven experience in one or more of: customer segmentation, portfolio analytics, pricing analytics, digital mar-keting, data science, use of open-source data in analyses.
Familiarity with analytics/visualization tools such as Python, SQL/BigQuery. Tableau/QlikSense/Looker studio, hands-on experience on cloud environments such as AWS, Google Cloud Platform (GCP) is a plus.
Ability to communicate with impact, with the capacity to ensure complex information is articulated in a meaningful way to a wide and varied audience.
Good problem solving skills, exhibit self-motivated, self-starter behaviors.
Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery
Strong team player; able to work with members of different skills and experiences.
Comfortable to operate in a complex matrix structure with multiple stakeholders.
Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
工作資料:
公司名稱: HSBC
職位: Manager, Data and Analytics
工作地點: 香港
國家: HK
如何提交申請:
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