Lounge - Assistant Manager / Supervisor

Joint Billion Holdings Limited | Lantau Island, Islands | HK

Manage a team of service, cleaning and kitchen staff, as well as the other resources (i.e. employee working hours, staff training, stores management), in close collaboration with the Lounge team to deliver a superior product and services that delight all customers, and to ensure a smooth Lounge operation.

What you will be doing: 

  • Ensure that all customers are afforded the highest quality of service through efficient management of assigned staff and continuous improvement to product and services. 

  • Interact with Lounge customers to gain feedback on service/product.

  • Oversee staff performance, train and coach staff to ensure a smooth operation.

  • Ensure personnel and food hygiene, as well as housekeeping standards in the Lounge food service areas and kitchen are adhered to, as per regulated Hygiene & Safety standards.

  • Plan and delegate tasks to the team members before the beginning of each shift.

  • Ensure that all assigned staff comply with the documentation requirement of updating work logs, records and timesheets to ensure a smooth operation. 

What we are looking for: 

  •       Holder of Diploma or above preferred

  •       Minimum of 2 years relevant experience in catering or hotel property/security management experience at supervisory level in hospitality industry and dealing with premium customers

  •       Strong leadership skills, mature, outgoing & guest oriented, good communication skills

  •       Proactive, enthusiastic , strong sense of responsibility and positive thinking

  •       Strong conflict resolution/management and decision-making skills

  •       Good command of spoken and written English and Chinese

  •       Shift duty is required

  •  Work in Airport Lounge

    Benefits:

    - Eight days off per month - Attendance Bonus- New Joiner Bonus- Medical Insurance - Meal Allowance- Transportation Allowance- 14 days Statutory Holiday - 10 days annual leave from starting - Career advancement opportunity 


Information :

  • Company : Joint Billion Holdings Limited
  • Position : Lounge - Assistant Manager / Supervisor
  • Location : Lantau Island, Islands
  • Country : HK
Next Process

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Post Date : 2025-06-27 | Expired Date : 2025-07-27

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