IT Support Engineer, Global On-Premise IT at ENGINEERINGUK

職位描述：

最新職位資訊來自 ENGINEERINGUK 職位為 IT Support Engineer, Global On-Premise IT. If the IT Support Engineer, Global On-Premise IT 職位空缺在 香港 符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 ENGINEERINGUK 職位為 IT Support Engineer, Global On-Premise IT 的職業機會適合您的專業資格。

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DESCRIPTION

Are you passionate about helping people solve IT problems? Love being a part of an exciting and innovative environment? Join Amazon Global IT Support! We're looking for people who strive to "Work Hard. Have Fun. Make History." Amazon, is seeking bright, adaptable, and hardworking applicants to work at our Corporate Office. IT Support Engineers work with Amazon teams to provide and support the IT equipment and services they need. We treat Amazon employees as our customers and provide timely, accurate, and professional support. A successful IT Support Engineer I excel in a fast-paced, team environment and possesses excellent communication skills. They have a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Regular Activities

• Windows/Mac/Linux OS deployment
• Providing on-site tech support
• LAN troubleshooting and support
• Troubleshooting AV systems, particularly large or complex integrated systems
• Collaborating IT Program to improve customer satisfaction

KEY RESPONSIBILITIES

• Provide contact-based in-person desktop support for Amazon employees in the 香港 office.
• Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling.
• Work with other internal IT technical service owners to uphold system SLAs with a rotating On-call schedule for production support issues.
• Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
• Research, procure, vet and deploy new hardware and software solutions.
• Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.

BASIC QUALIFICATIONS

• 3+ years of corporate setting Windows, Mac or Linux Operating systems support experience
• 3+ years of troubleshooting in a multi-user high availability environment experience
• 2+ years of PC repair, troubleshooting, deployment and liquidation experience
• 2+ years of IT client, server, and network service delivery experience
• 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
• 2+ years of supporting and maintaining a corporate network environment experience
• Bachelor's degree

PREFERRED QUALIFICATIONS

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
• Experience supporting video conference and teleconference equipment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the 國家/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr

工作資料：

• 公司名稱: ENGINEERINGUK
• 職位: IT Support Engineer, Global On-Premise IT
• 工作地點: 香港
• 國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， IT Support Engineer, Global On-Premise IT at the office 香港 以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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