Director of Human Resources (Ref. DoHR)

Director of Human Resources (Ref. DoHR)
Human Resources Division
3-year fixed-term contract

The Consumer Council is seeking a strategic and hands-on leader to join our management team as the Director of Human Resources.  This pivotal role will drive the Councils people strategy, modernise HR practices, and foster a future-ready workforce that supports our mission to protect and empower consumers in Hong Kong.

Responsibilities:

• Lead the transformation of HR functions to align with the Councils strategic goals

• Develop and implement forward-looking HR strategies across talent acquisition, succession planning, performance management, learning & development, and total rewards

• Oversee HR governance, compliance, and risk management, ensuring alignment with employment laws and public sector standards

• Leverage data and HR analytics to inform strategic decisions and workforce planning

• Investigate and manage staff complaints and grievances, ensuring fair and transparent resolution processes

• Serve as a trusted advisor to senior leadership, providing insights and counsel on people-related matters and organisational development

Requirements:

• University degree in Human Resources, Business Administration, or related disciplines

• Minimum 10 years of progressive HR experience, with a strong track record in a leadership role, ideally within public sector or statutory body

• Proven track record in leading HR transformation, change management, and digital adoption (e.g., HRIS, AI-enabled tools)

• Strong strategic thinking, leadership, and stakeholder engagement capabilities

• Excellent interpersonal, negotiation, and conflict resolution skills

• Deep understanding of employment-related laws and public sector HR practices

• High proficiency in spoken and written English and Chinese

• Strong strategic thinking and problem-solving skills to drive innovation and informed decision-making

Terms of Appointment & Fringe Benefits

Appointment will be offered on a 3-year fixed-term contract.  Fringe benefits include paid leave, cash allowance, medical insurance and MPF.

Application forms are available on the Councils website https://www.consumer.org.hk/. Interested applicants are invited to apply to the Director of Human Resources by sending the completed application form and a resume together with a cover letter explaining why they consider themselves suitable for the position by 24 September 2025. Applications should be sent by e-mail to *******@consumer.org.hk. Applicants not invited for interview within 12 weeks from the closing date may consider their applications unsuccessful.

The Consumer Council is an Equal Opportunity Employer.

Personal Information Collection Statement

1. You must provide the personal data marked as mandatory in the application form. Otherwise, the Council may not be able to process your application.

2. The personal data collected during the application process will be used for recruitment of the post, including assessing your application and contacting you, and other directly related purposes. For such purposes, we may disclose your personal data to members of an assessment panel to assist in the recruitment.    

3. Personal data of unsuccessful candidates will be retained for a maximum of 2 years from the closing date of application, thereafter the data will be destroyed.

4. You have the right to request access to and correction of your personal data held by the Council, by submitting your request in writing to the Compliance and Administration Officer at 22/F, K. Wah Centre, 191 Java Road, North Point, Hong Kong. The Council may charge you a fee for the processing of such request.  

5. Please refer to the Privacy Policy at https://www.consumer.org.hk/en/privacy-policy for more information on the Councils privacy policies and practices.

Information :

• Company : Consumer Council
• Position : Director of Human Resources (Ref. DoHR)
• Location : North Point, Hong Kong Island
• Country : HK