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Director of Event Booking Center at Sheraton Hotels & Resorts

職位 Director of Event Booking Center
刊登日期 15 Mar 2026
已過期 14 Apr 2026
公司名稱 Sheraton Hotels & Resorts
地點 香港 | HK
僱傭形式 Full Time

職位描述：

最新職位資訊來自 Sheraton Hotels & Resorts 職位為 Director of Event Booking Center. If the Director of Event Booking Center 職位空缺在 香港 符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 Sheraton Hotels & Resorts 職位為 Director of Event Booking Center 的職業機會適合您的專業資格。

Job Number: 26015415 | Job Category: Sales & Marketing | 地點: Sheraton 香港 Hotel & Towers, 20 Nathan Road, 香港, China | Schedule: Full Time | Remote: No | 職位 Type: Management

Job Summary

Functions as the leader of the segmented sales effort (e.g., group, transient, association, corporate, etc.) and is responsible for implementing the segment sales strategy and achieving revenue goals for properties within the region. Leads and manages all day‑to‑day activities related to the sales functions for properties within the region with a focus on building long‑term, value‑based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

Candidate Profile Education and Experience

• 2‑year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; 4 years of experience in sales and marketing or a related professional area.
• 4‑year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major; 2 years of experience in sales and marketing or a related professional area.

Core Work Activities Developing & Executing Sales Strategies
  • Works with sales leaders from properties within the region to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
  • Develops, implements and sustains an aggressive solicitation program focused on increasing business.
  • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
  • Assists with the development and implementation of promotions, both internal and external.
Maximizing Revenue
  • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  • Recommends booking goals for sales team members for properties within the region.
Managing Sales Activities
  • Monitors all day‑to‑day activities of direct reports.
  • Participates in sales calls with members of the sales team to acquire new business and/or close on business.
  • Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).
Analyzing & Reporting on Sales and Financial Data
  • Analyzes market information using sales systems and implements strategy to achieve financial room and catering goals for each property.
  • Assists Revenue Management with completing accurate six‑period projections.
  • Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
  • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Meets with guests during pre‑ and post‑convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
  • Ensures that a customer recognition program is in effect throughout Sales.
  • Executes and supports the 公司名稱’s customer service standards.
  • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the 公司名稱.
  • Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to and during the program/event.
Building Successful Relationships
  • Develops and manages relationships with key stakeholders, both internal and external.
  • Works collaboratively with on‑ and off‑property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
  • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
  • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.
Managing and Conducting Human Resource Activities
  • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
  • Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new‑hire training to successfully perform their job.
  • Utilizes all available on‑the‑job training tools for employees.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your 下一頁 career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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工作資料：

  • 公司名稱: Sheraton Hotels & Resorts
  • 職位: Director of Event Booking Center
  • 工作地點: 香港
  • 國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， Director of Event Booking Center at the office 香港 以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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