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Customer Support Operations Manager at Printstop 香港

職位 Customer Support Operations Manager
刊登日期 21 Jan 2026
已過期 20 Feb 2026
公司名稱 Printstop 香港
地點 香港 | HK
僱傭形式 Full Time

職位描述：

最新職位資訊來自 Printstop 香港 職位為 Customer Support Operations Manager. If the Customer Support Operations Manager 職位空缺在 香港 符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意，求職申請並非總是容易的，申請人必須符合公司設定的特定要求。我們希望以下在 Printstop 香港 職位為 Customer Support Operations Manager 的職業機會適合您的專業資格。

Printstop, established in 2024, is redefining the printing experience with a focus on accessibility and innovation. Our advanced self‑service workstations, powered by cutting‑edge cloud and kiosk technologies, make printing, scanning, and copying efficient and hassle‑free. We pride ourselves on delivering convenient, modern solutions that cater to the needs of individuals and businesses. With a mission to bring stress‑free printing to everyone, Printstop is committed to keeping customers productive and satisfied. Our operations are based in 香港 SAR, serving as a hub for revolutionary printing services.

Role Description

This is a full‑time, hybrid role for a Customer Support Operations Manager at Printstop, located in 香港 SAR, with some work‑from‑主頁 flexibility. The Manager will oversee the customer support functions, ensuring high standards in service quality and customer satisfaction. Core responsibilities include developing and improving customer support strategies, managing day‑to‑day operations, analyzing data to optimize processes, and coordinating program management tasks to maintain efficient workflows. The role also involves collaborating across teams to ensure the seamless execution of 公司名稱 objectives.

What you will be working on:

  • Monitor and maintain printer kiosk stations, ensuring that all machines function properly.
  • Manage online printing system and process printing orders for customers; take calls and WhatsApp messages from customers to provide high quality support.
  • Monitor inventory for paper stock and toner level; stock up paper tray onsite and conduct cleaning on the MFPs daily; order office supplies when needed.
  • Perform site visits to our shop 地點s to carry out regular maintenance, including but not limited to overall cleaning, troubleshooting, shop's decoration, etc.
  • Work closely with the team to collaborate various ongoing projects and ad‑hoc tasks.

Qualifications

  • Experience in Customer Support and a strong focus on achieving Customer Satisfaction.
  • Proficiency in Operations Management and Program Management.
  • Strong computer skills and the ability to utilize data to improve processes.
  • Excellent communication and team collaboration skills.
  • Ability to work in a hybrid environment, balancing in‑office and remote responsibilities.
  • Previous experience in a customer‑facing or operations‑focused role is an advantage.
  • Bachelor's degree in Business Management, Operations, or a related field is preferred.
Seniority level
  • Mid‑Senior level
Employment type
  • Full‑time
Job function
  • Management and Manufacturing
  • Printing Services
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工作資料：

  • 公司名稱: Printstop 香港
  • 職位: Customer Support Operations Manager
  • 工作地點: 香港
  • 國家: HK

如何提交申請：

在閱讀並了解職位資料中說明的入職標準及最低資格要求後， Customer Support Operations Manager at the office 香港 以上，請立即準備好求職信、履歷表（CV）、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

此招聘廣告已過期（刊登超過 30 天）。
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