Customer Services Officer - Operation & Property Handover (2-year Contract)

[Ref: CSO - Operation & Property Handover]

The Job

• Perform defects checking for flat takeover and handover work of all newly built units;
• Monitor all defect rectification works are conducted on time, and ensure the companys interest is protected at all times;
• Handle and follow up on customer enquiries and complaints, to ensure that all customers are well served promptly, courteously and professionally;
• Work with the various team in planning and implementing the handover of the new developments;
• Perform logistics, administrative and clerical support duties;
• Assist in managing sales arrangement and operation;
• Undertake any other duties assigned by the supervisor.

The Person

• Diploma holder or above with a minimum of two years of relevant experience in property takeover, handover and customer service.
• Experience in the handover of large-scale residential properties is a definite advantage.
• Dedicated to work, good communication and interpersonal skills;
• Good spoken and written English and Chinese (Cantonese and Mandarin);
• Proficient PC skills in MS Office(Excel, Word, PowerPoint) and Chinese word processing;
• 5.5 days work per week and shift duty required;
• Willing to work on irregular hours and weekends or public holidays as necessary.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/

You are welcome to visit our website http://www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Societys personal data policies, which are available on our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under the Personal Data (Privacy) Ordinance on our website.

Information :

• Company : Hong Kong Housing Society
• Position : Customer Services Officer - Operation & Property Handover (2-year Contract)
• Location : Hong Kong Island
• Country : HK