Customer Services Executive at PCCW Global

職位 Customer Services Executive
刊登日期 18 Jan 2026
已過期 17 Feb 2026
公司名稱 PCCW Global
地點 香港 | HK
僱傭形式 Full Time

職位描述:

最新職位資訊來自 PCCW Global 職位為 Customer Services Executive. If the Customer Services Executive 職位空缺在 香港 符合您的資格,請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。

請注意,求職申請並非總是容易的,申請人必須符合公司設定的特定要求。我們希望以下在 PCCW Global 職位為 Customer Services Executive 的職業機會適合您的專業資格。

Customer Services Executive

Responsibilities /主要職責:

  • Handle customers' inquiries and complaints via call, live chat and email in an efficient and professional manner
  • 提供優質客戶服務包括透過電話、即時通訊(live chat)及或電郵解答顧客預約查詢及處理投訴
  • Offer immediate assistances towards complaints
  • 及時處理投訴電話及個案

Be One of Us /成為我們的一份子:

  • HKCEE/HKDSE or above, or equivalent
  • HKCEE/HKDSE或以上學歷 (或同等學歷)
  • Fresh Graduates are also welcome
  • 歡迎應屆畢業生申請
  • Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism industry is highly preferred
  • 具備一年以上客戶服務相關經驗 / 航空、酒店及或旅遊業經驗優先
  • Good command of spoken and written Cantonese, English and Mandarin
  • 流利粵語, 良好英語及普通話

Working Hours & 地點 /工作時間及地點:

  • Monday to Sunday (5-day work week, 8.5 working hours per day)
  • 星期一至日輪班 (5天工作,每天8.5小時)
  • Sheung Wan (Nearby MTR station)
  • 上環 (地鐵站步行5分鐘)

We offer to full-time staff / 全職福利:

  • 14 days' paid annual leave 14天年假
  • Join-in Bonus 新人獎金
  • Staff Referral Bonus介紹人獎金
  • Structured training programme專業培訓
  • Comprehensive medical coverage, including clinical and hospitalization全面醫療保障計劃包括門診及住院保障
  • PCCW Group Staff Discount 員工優惠

➤ Interested parties please click "Apply Now" / WhatsApp

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

香港電訊為平等機會僱主,歡迎所有合資格人士申請職位。申請人所提供的資料絕對保密,並只作與招聘有關的用途。在使用求職者所提供的個人資料時,僱主會嚴格遵守其個人資料政策的規定,並在收到有關要求時,會隨即提供一份有關政策的複本。

Ref ID: 59274

地點:香港, HK, HK

Business Unit: Commercial Group

Full Time/ Part Time: Full Time

Job Function: Customer Service

Featured Job Category:: Customer Services

工作資料:

  • 公司名稱: PCCW Global
  • 職位: Customer Services Executive
  • 工作地點: 香港
  • 國家: HK

如何提交申請:

在閱讀並了解職位資料中說明的入職標準及最低資格要求後, Customer Services Executive at the office 香港 以上,請立即準備好求職信、履歷表(CV)、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。

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