If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Retail Banking and Wealth (RBW) 香港 helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-第一頁 capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. Retail Banking and Wealth has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of retail banking and wealth capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).
In this role you will:
Provide quality customer service through accurate and efficient counter transactions at branch
Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues
Promote digital banking services and products and encourage customers to migrate to digital
Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements
Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies
Multiple 工作地點s available across branches in 香港, Kowloon, and New Territories
To be successful you will need:
Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred
Customer centric mindset with commitment to deliver quality service
Self-motivated and adaptable to a service environment
Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.
Customer or teller service experience preferred
Candidate with less experience will be considered for a Customer Service Officer role
Opening up a world of opportunityHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
工作資料:
公司名稱: HSBC
職位: Customer Service Officer
工作地點: 香港
國家: HK
如何提交申請:
在閱讀並了解職位資料中說明的入職標準及最低資格要求後, Customer Service Officer at the office 香港 以上,請立即準備好求職信、履歷表(CV)、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。
詳情: IO Tech Solutions Limited in 香港 is looking for a Senior Front Office Developer / Technical Lead with extensive experience in Rust and C++. This dual-role 職位 involves leading a small team...
詳情: Assist the Department Head to drive the personal banking’s digital and self-service channels strategy from planning to delivery in support of the Bank’s business objectives and prioritiesUnderstand cu...
詳情: Robert Half 香港 Limited is seeking a high-caliber regional HR Manager to oversee HR functions across APAC. The ideal candidate will lead a team to align HR strategies with business objectives an...
詳情: IO Tech Solutions Limited is seeking an experienced professional to manage and deliver enterprise-level IT programs in 香港. The role requires strong project governance skills and experience lead...
詳情: Kerry Properties Limited in 香港 is seeking a Senior Analyst for HR Systems & People Data Governance. This role supports HR digital transformations by managing HR system configuration and ensurin...