| 職位 | Call Center Operations & Customer Experience Manager |
| 刊登日期 | 21 Jul 2026 |
| 已過期 | 20 Aug 2026 |
| 公司名稱 | The 香港 Jockey Club |
| 地點 | Sha Tin | HK |
| 僱傭形式 | Full Time |
最新職位資訊來自 The 香港 Jockey Club 職位為 Call Center Operations & Customer Experience Manager. If the Call Center Operations & Customer Experience Manager 職位空缺在 Sha Tin 符合您的資格，請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。
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The 香港 Jockey Club is seeking a seasoned Call Centre Operations Supervisor to lead daily call centre activities at our Sha Tin facilities. The role focuses on driving KPI targets, coaching frontline staff and delivering high‑quality customer service across channels.
You will monitor performance metrics, implement process improvements and collaborate with cross‑functional teams to enhance overall customer experience while ensuring compliance with Responsible Gambling policies.
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