Assistant Systems Manager

Various Operational Units

Ref. no : C/VOU/ASSM/09/25-AP2

Major Duties:

The appointee(s) would take up duties in the following areas:

(a) Helpdesk and User Service Support

(i) To provide end-user support on enterprise desktop applications;

(ii) To liaise with vendors and stakeholders on various issues of enterprise application, knowledge management, anti-virus and e-learning, e.g., deployment, bug fixing, training, etc;

(iii) To operate the virtualisation platforms;

(iv) To design, develop, and generate comprehensive data analytics reports to support; and

(v) To collaborate in the research, development, and evaluation of artificial intelligence applications, including feasibility assessments and implementation support.

(b) General Campus IT Support

(i) To support system design, development and maintenance of web and mobile applications;

(ii) To assist in the maintenance and support of campus networks, servers, in-house IT systems and Smart Campus initiatives;

(iii) To supervise subordinates to provide technical support;

(iv) To handle security related matters, including but not limited to maintain and troubleshoot systems, implement solutions and respond to incidents; and

(v) To manage Wi-Fi, data centre operations and cross-platform systems and handle system upgrades, migrations, backups and performance tuning.

Requirements:

(a) (i) A recognised degree in IT or equivalent with at least 2 years relevant experience; OR

(ii) A recognised higher diploma in IT or equivalent with at least 5 years relevant experience;

(b) Proficiency in English and Chinese; and

(c) Good interpersonal skills, self-initiative and be a good team player.

Notes:

(1) The post is at the rank of “Officer”.

(2) Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply.

(3) Appointee(s) may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis.

(4) Appointee(s) may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Councils discretion.

(5) In support of the Sexual Conviction Record Check (SCRC) Scheme launched by the Hong Kong Police Force, all prospective appointees will be requested to undergo the SCRC at the advanced stage of the employment process.

Application Procedures:

Interested applicants should apply for the post via email. A completed application form [VTC-1 (Rev. 11/2024)], together with a full curriculum vitae, should be sent to **********@vtc.edu.hk.

Candidates should take note of the following:

(1) Completed application form (VTC-1) and detailed curriculum vitae (CV) should be combined into one file in PDF format with a file size below 10MB.

(2) The file should be saved with the applicants name as “your surname and given name”, e.g. “CHAN Siu-lam.pdf”.

(3) For the email subject, please cite “Application for Assistant Systems Manager (Ref. No.: C/VOU/ASSM/09/25-AP2).

(4) Original and copy of other supporting documents are to be provided at a later stage upon request.

Closing date for application: 24 September 2025

Applicants not invited for interview within 10 weeks from the closing date may consider their applications unsuccessful.

The Council reserves the right not to fill the post(s).

Personal data collected will be used for recruitment purposes only. Information on unsuccessful candidates will normally be destroyed 12 months after the completion of the recruitment exercise.

Information :

• Company : Vocational Training Council
• Position : Assistant Systems Manager
• Location : Hong Kong
• Country : HK