Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the 下一頁 best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.
Our Platform & AI Capabilities
Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.
Our Backing & Partnerships
Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world‑class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.
About The Role
We are looking for an Agentic Engineer - Agent Integration to build and scale Wati's integrations with the emerging AI agent ecosystem. In this role, you will develop APIs, tools, and integration layers that allow AI agents to interact with Wati's conversational platform. This includes enabling agents to access messaging capabilities, automate customer engagement, and orchestrate business workflows. You will work on building agent‑native interfaces, including tool APIs, MCP-compatible integrations, and context‑aware workflows that allow agents to operate effectively within real business environments. This role sits at the intersection of AI agents, developer platforms, and conversational business workflows.
What You Will Do
Build agent-facing APIs, SDKs, and integrations that allow AI agents to interact with Wati's messaging platform
Design and implement agent tool interfaces, including support for MCP (Model Context Protocol) and other agent integration standards
Develop systems that support context engineering, enabling agents to access conversation history, customer data, and business context
Build scalable architectures that support AI-driven workflows and automation across messaging, CRM-like workflows, and business processes
Collaborate with product and platform teams to enable AI-native product capabilities powered by agent interactions
Ensure reliability, performance, and scalability of agent integration infrastructure
Requirements
5+ years of software engineering experience, with strong backend development skills
Experience building APIs, developer platforms, or integration frameworks
Familiarity with AI agent architectures, tool calling, or LLM-based systems
Experience with MCP, agent tooling, or AI workflow orchestration is a strong plus
Understanding of context engineering, prompt design, or structured tool interfaces for LLM systems
Familiarity with modern cloud architectures and distributed backend systems
Strong problem‑solving ability and ability to work in fast‑paced environments
Ability to understand real business workflows such as customer engagement, messaging operations, or sales automation
Behavioural Expectations
Strong ownership and bias for action in a fast-moving environment
Proactive, self-driven, and comfortable working across teams to drive outcomes
AI-native mindset, actively experimenting with agent frameworks, AI tools, and emerging technologies
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工作資料:
公司名稱: Wati
職位: Agentic Engineer - Agent Integration
工作地點: 香港
國家: HK
如何提交申請:
在閱讀並了解職位資料中說明的入職標準及最低資格要求後, Agentic Engineer - Agent Integration at the office 香港 以上,請立即準備好求職信、履歷表(CV)、畢業證書副本及其他證明文件。請透過下方的「下一頁」連結提交申請。
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