We are seeking an API Product Specialist – Digital Asset Custody & Trading to support and grow our API-based digital asset custody and trading products. This role sits at the intersection of business, technology, and client delivery, with a strong hands-on and client-facing component.
API products are a core strategic pillar for future growth and differ fundamentally from UI-driven products—particularly in the context of blockchain-based digital asset custody, where specialized knowledge and dedicated ownership are required. This is a mid-level role with clear growth potential, designed for a candidate who is eager to deepen their expertise and grow into a more senior product ownership 職位 over time.
The API Product Specialist will work closely with the Chief Product Officer, engineering, commercial, and operations teams, and will play a key role in supporting API product development and client integrations.
Duties & Responsibilities
API Product Support & Development
Support the definition and execution of the API roadmap for digital asset custody and trading products
Translate client, regulatory, and market requirements into clear product and feature specifications
Collaborate closely with engineering teams throughout API development, testing, and release cycles
Contribute to maintaining clear, consistent API specifications, documentation, and integration guidelines
Build a strong understanding of digital asset custody workflows, including wallet management, deposits, withdrawals, and settlements
Client Integration & Solutioning
Act as a primary point of contact for clients during API onboarding and integration
Support client solutioning and integration design for blockchain-based custody and trading use cases
Assist clients in understanding blockchain transaction flows, confirmations, fees, and operational constraints
Support troubleshooting of integration and transaction-related issues in coordination with engineering and operations teams
Promote standardized integration approaches to minimize custom development
Client-Facing & Commercial Support
Participate in client meetings, technical workshops, and integration calls
Support Sales and Business Development in API-related client discussions and technical due diligence
Help explain API product capabilities in the context of blockchain networks and digital asset operations
Gather structured client feedback and feed insights into product and roadmap discussions
Process & Scaling Support
Help design and improve processes for onboarding and supporting API clients at scale
Support coordination across product, engineering, compliance, and operations teams
Track integration progress, recurring issues, and client-driven enhancement requests
Contribute to defining and tracking KPIs related to API adoption, usage, and service quality
Requirements
3–6 years of experience in product management, technical solutions, implementation, or API-focused roles
Hands-on exposure to digital asset, blockchain, or crypto-related products, ideally in custody, trading, or infrastructure
Experience working with APIs and supporting client integrations in a B2B or institutional environment
Some client-facing experience in a professional services, fintech, or financial services context
Understanding of how blockchain-specific constraints impact API design and client integrations
Strong communication skills and comfort working directly with clients
Ability to translate between business requirements, blockchain concepts, and technical implementation
Proactive mindset with a strong desire to grow into a more senior API product role
Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the 職位 but with an adjustment to the level of seniority.
Benefits
As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they're best prepared to support our mission to unlock ownership in decentralized markets You will be joining a 公司名稱 that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.
At Hex Trust, we are proud of our H.E.X. culture:
Heart
Empowerment
Xcellence
Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:
Competitive Salaries & Bonuses
Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
Access to Corporate Discounts and exclusive Employer Perks
Medical & Retirement Plans
Professional Learning and Development Opportunities
Elevate your work using cutting-edge technology
Fun & friendly office spaces in 香港, 新加坡, Dubai and Vietnam
Regular 公司名稱 & social events
Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
工作資料:
公司名稱: Hex Trust
職位: API Solutions Product Specialist
工作地點: 香港
國家: HK
如何提交申請:
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