最新職位資訊來自 Octopus 職位為 Assistant Officer, Information Technology Support. If the Assistant Officer, Information Technology Support 職位空缺在 香港 符合您的資格,請直接透過更新後的 Jobkos 招聘門戶提交最新的申請或履歷。
Project Officer (Process Transformation & Resiliency), 1 year contract
香港
Job Description
Job Responsibilities:
Process Design & Governance Own and develop end‑to‑end process frameworks that support system reliability and resiliency objectives. Define process standards, workflows, documentation, and governance checkpoints. Collaborate with cross‑functional teams to validate process effectiveness and ensure alignment with departmental policies and ISQM practices.
Process Tracking & Performance Monitoring Establish and maintain dashboards, logs, trackers, and KPIs that measure process adherence and operational outcomes.Identify gaps and improvement opportunities using data‑driven insights. Provide regular reporting and analysis to management on process performance, risks, exceptions, and improvement actions.
Stakeholder Engagement & Communication Coordinate with project managers, system owners, technical teams, and external stakeholders to ensure process compliance and follow‑through. Facilitate discussions, workshops, and documentation reviews to align expectations and remove bottlenecks. Lead structured communication to clarify process responsibilities, timelines, and dependencies.
Support for Enterprise Reliability & Resiliency Programs Contribute to departmental initiatives related to system stability, recovery readiness, operational risk mitigation, and continuous improvement. Participate in post‑incident or post‑change reviews to extract lessons learned and embed corrective action into future processes.
General Maintain accurate and updated documentation, logs, and supporting materials. Uphold departmental standards related to Risk Management and Compliance. Perform any additional duties as assigned by supervisors.
Requirements:
Bachelor’s degree in business administration, Information Systems, Computer Science, Engineering, or related disciplines
3-year experience in process governance, enterprise operational processes, PMO functions, or technology‑driven environments.
Strong planning, organizational and coordination skills. Professional certifications such as PMP, ITIL, Agile Scrum Master or equivalent.
Comfortable operating in a matrix management environment. Logical understanding of technology systems, processes, and workflows. Strong analytical mindset with structured
We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by clicking Apply Now
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The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.
Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion,sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.
關於我們
Octopus Holdings Limited
Born from 香港's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's 第一頁 contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech 公司名稱 has pioneered innovative payment solutions for urban living across four continents.
Our Vision
To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services.
Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e‑commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of 香港’s population, processing around 15 million transactions at more than HK$300 million on average daily.
At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!
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工作資料:
公司名稱: Octopus
職位: Assistant Officer, Information Technology Support
工作地點: 香港
國家: HK
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