Trade Floor Support / Deskside Support - Banking
As a Technical Support for Trading Floors, you will provide technical support for trading floors, with expertise in performance monitoring, backup/recovery processes, and security administration for networks, systems and databases.
Key Responsibilities:- Provide deskside support for Treasury & Markets trading floor desks.
- Monitor performance, ensure backup and recovery, and conduct security administration for network, systems, and databases
- Maintain and troubleshoot trading software
- Lead and train junior staff to ensure system availability, performance, and security.
- Act as a central coordinator between users and the IT department.
- Implement hardware/software changes and resolve technical issues.
- Support trading room operations and perform regular desktop/network/system management tasks.
- Assist in migration control, software management, and technical evaluation projects.
- Provide technical support to the application development team
- 3~5 years of technical support experience in banking sector
- Strong communication skills and the ability to coordinate effectively between IT teams and users.
- Solid experience in performance monitoring, fault detection, backup/recovery, and security administration.
- Skillful in maintaining and troubleshooting trading software
- Expertise in maintaining and troubleshooting complex trading software applications
- Leadership abilities and mentoring junior staff members
Information :
- Company : Robert Walters
- Position : Trade Floor Support / Deskside Support - Banking
- Location : Central and Western Distr., Hong Kong Island
- Country : HK
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Post Date : 2025-06-13 | Expired Date : 2025-07-13