KYC Officer

Responsibilities

• Perform KYC (Know-Your-Customer) Analysis and CDD (Customer Due Diligence) and data input for clients onboarding and periodic CDD review on existing client accounts, including Corporate and Institutional

• Conduct KYC screening (such as PEP checking and Caution list checking), set up and maintain records of status for each client including public search results for review

• Ensure AML risk is effectively managed and account opening of clients are following rules and regulations

• Work with relationship managers regionally to obtain client information where appropriate

• Maintain a positive, empathetic and professional attitude toward customers at all times

• Work closely with cross-border customer service team

• Provide high-quality services to the regional customers as well as communicate internally with Product/Technical teams

• Assist in other ad-hoc duties as assigned

Requirements

• Diploma or above in Business Administration or related disciplines

• Minimum 1 year relevant experience in Customer Service under Brokerage, Fund Management, Banking & Finance

• Experience in Customer Service line or KYC/Account Opening or Brokerage Settlement/Operations roles is preferred

• Holder of any SFC Licenses for Type 1, 4 or 9 is an advantage

• Excellent communication skills, independent, reliable and detail-minded, able to work under pressure

• Good team player and customer-oriented

• Good command of both spoken and written Cantonese, English and Mandarin

• Candidate with less experience will be considered as Assistant KYC Officer

Information :

• Company : OfferToday HK
• Position : KYC Officer
• Location : Hong Kong
• Country : HK